Welcome to the Online Technical Support Service (OTSS).

It has been our constant endeavor to provide high quality, prompt and effective technical support to all our customers. OTSS is a new online service that helps  you to 

• Login technical support request anytime, anywhere
• Communicate with ESRI India technical analysts during call resolution
• Access solution and provide feedback
• Access add-ons, patches, free utilities and Frequently Asked Questions.
• Access new announcements from ESRI India technical service
• Training course calendar and registration service

OTSS is an easy to use system that just works.

Service hours:  9:00 a.m. - 6:00 p.m. Monday to Friday (except holidays)

ArcGIS 9.2 Service Pack 3   

ArcIMS 9.2 Service Pack 3